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This article discusses email frequency and content that will engage an online community. While it is not written from the online classroom viewpoint, there are many valuable ideas that can be transferred to an online class. I found the recommended content for the welcome email and community manager updates especially interesting.
Keywords: email, engagement, community, online
Discipline(s): Multi-Discipline
Related group(s): Adjunct Faculty: Online, Adjunct Faculty: On Time and On Task
Intended Audience(s): Faculty,Adjunct Faculty
Instructional Categorie(s): Planning Your Instruction,Guidance and Feedback,Course Management,Teaching and Learning Online
Educational Level(s): College - First 2 years,College Upper Division
Intended Uses: Feedback,Lecture/Presentation,Process/Checklist,Template/Example,Plan,Discussion Question
Intended Outcomes: engaging the online student and building community in the online classroom
Related Resources:
Tips on using welcome emails to build community:
http://www.communityspark.com/the-welcome-email-can-be-a-formidable-community-building-tool/
Resource Type: Peer Review Resource
Unique Features and Strengths: detailed content and frequency recommendations for email contact in online community
Implementation: standardize content for weekly email contact with students
Adaptation: standardized content can be reused from term to term
Examples: Point students to discussions, due dates, course questions
Review Status: Peer Reviewed
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